top of page
All sales are final. You have 14 days to make an exchange and only unworn, intact items will be considered eligible.
¥our item must be in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being exchanged. Sale and clearance items are amongst the products that, unfortunately, cannot be exchanged.
To complete your exchange, we require a receipt and/or proof of purchase.
To begin processing your exchange, please contact Vintage Underground at firstname.lastname@example.org.
To finalize the processing of your exchange by email, you should mail your product to:
1507 N. Milwaukee Avenue
Chicago, Illinois, 60622
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, we strongly encourage you to use a trackable shipping service and purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Refunds and Exchanges: Store Policies
bottom of page